SHIPPING & RETURNS
Shipping Policy
We are pleased to offer shipping within the continental United States. To keep costs low for our customers, we do not include inserts with our pillows. Inserts can be purchased separately, but please note that they will incur higher costs. If you are local and prefer to pick up your order, you can purchase an insert without any additional shipping fees. Thank you for choosing us!
Shipping is calculated based on weight, and all orders are shipped through USPS. We strive to provide clear and straightforward shipping options to ensure your order arrives safely and efficiently. If you have any questions, please feel free to contact The Pillow Lady directly.
Shipping Rates
cost ($) weight (pound)
$ 5.00 0.0-0.5 lb.
$ 7.00 0.5-0.65 lb.
$12.00 0.65-1.0 lb.
$15.00 1.0 lb. and over *
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* Orders that are determined over-sized by The Pillow Lady could be subject to higher shipping costs.
Return & Exchange Policy
All sales are final due to the nature of our products and our small crafting business. We appreciate your understanding that we do not offer returns or exchanges. Thank you for supporting our handmade creations!